GILUXE — SHIPPING POLICY

Thank you for shopping with Giluxe!

We are committed to providing a smooth and reliable shipping experience. Please review our shipping information below.

1. Shipping Destinations

Giluxe currently offers shipping within the United States and Canada.

2. United States Shipping Rates

We offer the following shipping options for customers in the United States:

Orders under $70: $5.99 Standard Shipping

Orders of $70 or more: FREE U.S. Shipping

3. Canada Shipping Rates

Shipping rates for Canadian orders are calculated according to the shipping options available at checkout.

Any applicable customs duties, import taxes, or additional fees will be disclosed where available or may be collected by the carrier or customs authorities.

4. Order Processing

Orders are prepared and packaged before shipment. Processing times may vary depending on order volume, weekends, and holidays.

5. Estimated U.S. Delivery Time

Orders shipped within the United States typically arrive within 2–5 business days, including processing time. Delivery times may vary due to carrier delays, holidays, or other circumstances.

Canadian delivery times vary depending on the destination and carrier.

Delivery estimates are not guaranteed.

6. Order Tracking

When tracking is available, customers will receive tracking information after their order ships.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact Giluxe as soon as possible. Address changes cannot be guaranteed after an order has shipped.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our customer support team with your order number and relevant details.

We will review the situation and assist with an appropriate resolution.

9. Contact Us

For questions regarding shipping or delivery, please contact Giluxe through our website's Contact page.